1. Merge records with the same case ID into one row. Different dates do not make them separate cases.
2. Use only these issue types: Bug report, General inquiry, Feature request.
3. Classify login, invoice, and mobile-menu issues as Bug report; shipping and pricing questions as General inquiry; saving favorites as Feature request.
4. If an owner, due date, or status is missing, enter the exact value "To confirm". Do not assign an owner or estimate a date.
5. If the same case has conflicting statuses, enter "To confirm" for Status. Preserve both statements and their sources; do not simply overwrite one with the latest record.
6. Retain every source ID. Separate multiple IDs with semicolons.
7. Do not score or prioritize cases, send replies, or connect to real systems.
